Contact: Garden waste

Deliveries of plastic sacks, food waste bags and calendars

We are currently delivering plastic sacks and food waste bags to all households. We expect to finish our deliveries by the end of October. If you are concerned that you have not received your items yet, we suggest you wait until the end of the delivery period before you contact us. We will not be delivering calendars at this stage, as we are currently updating our collection routes. You can read more about the route updates.

Temporary closure of reception

Our reception and Customer Service Centre will be closed to the public between Monday 19 October 2026 and Sunday 3 January 2027. This is so we can carry out some planned refurbishment works at the Civic Centre. You can read more about the closure.

When to use this form

You should only use this form to contact us if you have queries about the garden waste subscription scheme.

You need to use our:

Garden Waste Subscription form, if you want to sign up or renew
missed collections form, to report a missed collection of your current brown bin

Issues with verification

If you are having an issue with verifying your email address, you can view our verification guidance.

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