You can visit us in person at the Customer Service Centre, Civic Centre, where an advisor can help you access our services online. However, the CSC is currently closed.
We have changed our opening hours to 10am to 4pm, Monday to Friday. We are currently closed during lockdown, but when we do re-open, you will need to wear a face covering when visiting, unless you are exempt.
We can offer:
- general advice
- document drop-off
We will not be offering face to face interviews.
At the Customer Service Centre, we have self-service desktop computers, where you can access our online services, including:
- Housing Benefit and Council Tax Reduction applications
- housing register applications
- planning applications
- report it forms
You can also call our services from our main reception area to speak with someone directly.
You can find out how to get to the Civic Centre.