Essex moved to Tier 2 restrictions on Saturday 17 October. You can find out what this means and get other useful information on our coronavirus updates page.
Our Customer Service Centre is open, but with reduced opening times. You will need to wear a face covering when visiting our CSC, unless you are exempt. You will also need to either provide your contact details or check in on the NHS Covid-19 app.
The current opening hours for our Civic Centre offices are 10am to 4pm, Monday to Friday.
On the last Wednesday of each month, we open at 10am to allow for training.
We are closed on bank holidays.
Freighter House, our Waste and Recycling office, is also open from 8:45am to 4:45pm, Monday to Friday.
Our other services, such as our sports centres, Theatres and Museums, open at different times.
Customer ServicesChelmsford City CouncilCivic CentreDuke StreetChelmsfordCM1 1JE