Chelmsford, along with the rest of England, is now in lockdown until further notice. You can find out what this means and get other useful information on our coronavirus updates page.
Our Customer Service Centre is currently closed, but you can still contact us online or by phone.
The opening hours for our Civic Centre offices are 10am to 4pm, Monday to Friday. However, our offices are currently closed during lockdown.
We are closed on bank holidays.
Freighter House, our Waste and Recycling office, is also open from 8:45am to 4:45pm, Monday to Friday.
Our other services, such as our sports centres, Theatres and Museums, open at different times.
Customer ServicesChelmsford City CouncilCivic CentreDuke StreetChelmsfordCM1 1JE