England is currently in a national lockdown, which will end just after midnight on Wednesday 2 December. At the end of the lockdown period, the whole of Essex, including Chelmsford, will be in Tier 2. You can find out what this means and get other useful information on our coronavirus updates page.
Our Customer Service Centre is open during lockdown, but with reduced opening times. You will need to wear a face covering when visiting our CSC, unless you are exempt. You will also need to either provide your contact details or check in on the NHS Covid-19 app.
You can normally visit us in person at the Customer Service Centre, Civic Centre during our opening times.
Civic Centre Duke Street Chelmsford Essex CM1 1JE
You can download a location map for the Civic Centre.
There are limited parking facilities at the Civic Centre, and you have to book these in advance.
The nearest car parks are:
The nearest Park and Ride stop is on Victoria Road.
The Civic Centre is next to Chelmsford Bus Station in Duke Street. You can look at First Essex to check which buses stop on Duke Street.
The nearest train station to the Civic Centre is Chelmsford Station.
You can look at National Rail to check which trains stop at Chelmsford Station.
The station is less than a five minute walk from the Civic Centre.
There are bike racks:
Civic CentreDuke StreetChelmsfordCM1 1JE Google map