Chelmsford City Council

England is currently in a national lockdown, which will end just after midnight on Wednesday 2 December. At the end of the lockdown period, the whole of Essex, including Chelmsford, will be in Tier 2. You can find out what this means and get other useful information on our coronavirus updates page.

Paying bills, fines and invoices

All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check which payments this includes


Online

You can use our online payment system to pay:

  • your Council Tax
  • your Business Rates
  • your housing rent
  • invoices from us 
  • your Housing Benefit overpayment invoice
  • Business Improvement District (BID) levy

You can also:

To pay online, you will need:

  • your card details, including the card number, CSV number, and start and expiry date

  • your payment reference number

  • to enter the amount you need to pay

You can pay online using most debit and credit cards or PayPal.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.

All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check which payments this includes.

 

By phone

You can call our 24 hour payment line on 0300 456 0489 and use it to pay:

  • your Council Tax

  • your Business Rates

  • invoices from us

  • your Housing Benefit overpayment invoice

  • parking fines (PCNs)

To pay by phone, you will need:

  • your card details, including the card number, CSV number, and start and expiry date

  • your payment reference number

  • to enter the amount you need to pay

You can pay by phone using most debit and credit cards.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.

All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check which payments this includes.

 

Other ways to pay

You can view all the ways to pay Council Tax.

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    Last updated: 26 October 2020

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