All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check which payments this includes

Paying online

What you can pay for

You can use our online payment system to pay:

  • your Council Tax
  • your Business Rates
  • your housing rent
  • invoices from us 
  • your Housing Benefit overpayment invoice
  • Business Improvement District (BID) levy

Fines and penalty notices

You can also:

How to pay online

To pay online, you will need:

  • your card details, including the card number, CSV number, and start and expiry date
  • your payment reference number
  • to enter the amount you need to pay

You can pay online using most debit and credit cards or PayPal.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.

All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check which payments this includes

Paying by phone

You can call our 24 hour payment line on 0300 456 0489 and use it to pay:

  • your Council Tax
  • your Business Rates
  • invoices from us
  • your Housing Benefit overpayment invoice
  • parking fines (PCNs)

To pay by phone, you will need:

  • your card details, including the card number, CSV number, and start and expiry date
  • your payment reference number
  • to enter the amount you need to pay

You can pay by phone using most debit and credit cards.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.

All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check which payments this includes.

Other ways to pay

You can view all the ways to pay Council Tax.

You can report issues with the website using this form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

 

Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices.

Last updated: 23 September 2022