Chelmsford City Council
Paying bills, fines and invoices

Paying bills, fines and invoices

Online

You can use our online payment system to pay:

You can also pay:

To pay online, you will need:

  • your card details, including the card number, CSV number, and start and expiry date

  • your payment reference number

  • to enter the amount you need to pay

You can pay online using most debit and credit cards.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.

If you pay by credit card, we will add a 1.3% surcharge to the payment, unless you are paying a fine.

 

By phone

You can call our 24 hour payment line on: 01245 606555.

You can use our 24 hour payment line to pay:

  • your Council Tax

  • your Business Rates

  • invoices from us

  • your Housing Benefit overpayment invoice

To pay by phone, you will need:

  • your card details, including the card number, CSV number, and start and expiry date

  • your payment reference number

  • to enter the amount you need to pay

You can pay by phone using most debit and credit cards.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.

If you pay by credit card, we will add a 1.3% surcharge to the payment, unless you are paying a fine.

 

In person

You can pay in person at the Customer Service Centre, Civic Centre during our opening hours.

Using our self-service payment machines, you can pay:

    • your Council Tax
    • your Business Rates
    • parking fines
    • other invoices
    • Housing Benefit overpayment invoice
    • for resident parking
    • for licences

To pay using the self-service payment machine, you will need:

  • either cash, or your debit or credit card
  • your payment reference number

  • to enter the amount you need to pay

If you want to pay by card, you can use most debit and credit cards.

You can only use a debit card to pay for Business Rates.

We don’t accept American Express.
 

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