Chelmsford City Council

Order a new bin, box or sack

We are currently delivering a new collection calendar to every household, alongside a roll of food waste recycling bags and plastics recycling bags. We are delivering on an area-by-area basis and are expecting to finish by 31 October.

The household recycling centres are run by Essex County Council.

You can use our Recycling and Waste portal to order new items if they are missing or damaged. 

You can order a new:

  • green recycling box

  • grey kitchen food waste caddy

  • green external food waste bin

  • white sack for paper

  • white sack for cardboard

  • brown garden waste bin

You can't order plastic sacks, black wheelie bins or food waste caddy liners online.

Between September and October, we deliver a roll of clear sacks to every household. The roll contains enough sacks for you to use one a week, and should last for 12 months.

We do not deliver any additional clear sacks for plastics, either to homes or local outlets, such as libraries or parish councils.

This is because we want to:

  • reduce our use of single-use plastics, in line with our climate emergency declaration
  • encourage residents to recycle more efficiently and not use the sacks for other purposes

To get the most out of your bags, we suggest that you wash, squash and put the lids back on plastic bottles. This will remove the air from the packaging and allow you to fit more in each sack.

We also recommend that you:

If you still need additional bags for recycling single-use plastics, you can buy clear bags from supermarkets, hardware shops or online retailers. We just ask that you make sure they are slightly transparent, so our collection operatives can identify the contents as plastic recycling. 

You should not: 

  • use black bin liners
  • take your clear sacks to an Essex County Council-operated Recycling Centre for Household Waste

They do not accept as many types of plastic packaging as our kerbside collection service and may not be able to recycle your plastic.

If you need a new black non-recyclables bin, you need to call us on 01245 615800 to request a new one.

You can't order more kitchen food waste caddy liners. 

Between September and October, we deliver a roll of liners to every household, and there should be enough liners on the roll for three a week.

If you do need more liners, you can buy them from the supermarket. You can also wrap your food waste in newspaper, and dispose of it in your external food waste bin. You can pick up free newspapers from railway stations.

Our green recycling boxes do not come with a lid, as they have holes in the bottom to let out rainwater. If your box originally had one, we will not replace it.

You can also use other bags for your cardboard or paper, as long as they are clear so we can see what they contain. You need to put these bags out on your normal collection day.

If you are having trouble accessing the portal within this page, you can try using our alternative view.

If you are unable to see a 'submit' button, you need to make sure you have completed all the fields in the form first.

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Last updated: 14 September 2020

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