Order a new bin, box or sack

You can't order new rolls of clear sacks for plastics.

Between September and October, we deliver a roll of clear sacks to every household. The roll contains enough sacks for you to use one a week, and should last for 12 months.

We only deliver the sacks once a year, and you can't order more. However if you do need more sacks, you can collect rolls from:

• our recycling and waste depot at Freighter House, Drovers Way, Chelmsford, CM2 5PH
• the  Customer Service Centre, Civic Centre    
• the  Mobile Customer Information Service             
• libraries in the Chelmsford area

You can also use other bags for your plastics, as long as they are clear so we can see what they contain. You need to put these bags out on your normal plastics collection day.

If you need a new black non-recyclables bin, you need to call us on 01245 615800 to request a new one.

You can't order more kitchen food waste caddy liners. 

Between September and October, we deliver a roll of liners to every household, and there should be enough liners on the roll for three a week.

If you do need more liners, you can buy them from the supermarket. You can also wrap your food waste in newspaper, and dispose of it in your external food waste bin. You can pick up free newspapers from railway stations.

Our green recycling boxes do not come with a lid, as they have holes in the bottom to let out rainwater. If your box originally had one, we will not replace it.

You can also use other bags for your cardboard or paper, as long as they are clear so we can see what they contain. You need to put these bags out on your normal collection day.

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