Chelmsford City Council

Order a new bin, box or sack

You can use our Recycling and Waste portal to order new items if they are missing or damaged. 

You can order a new:

  • green recycling box

  • grey kitchen food waste caddy

  • green external food waste bin

  • white sack for paper

  • white sack for cardboard

  • brown garden waste bin

You can't order plastic sacks, black wheelie bins or food waste caddy liners online.

You can't order new rolls of clear sacks for plastics.

Each September, we deliver a roll of clear sacks to every household. The roll contains enough sacks for you to use one a week, and should last for 12 months.

We only deliver the sacks once a year, and you can't order more. However if you do need more sacks, you can collect rolls from:

You can also use other bags for your plastics, as long as they are clear so we can see what they contain. You need to put these bags out on your normal plastics collection day.

If you need a new black non-recyclables bin, you need to call us on 01245 615800 to request a new one.

You can't order more kitchen food waste caddy liners. 

Each September, we deliver a roll of liners to every household, and there should be enough liners on the roll for three a week.

If you do need more liners, you can buy them from the supermarket. You can also wrap your food waste in newspaper, and dispose of it in your external food waste bin.

Our green recycling boxes do not come with a lid, as they have holes in the bottom to let out rainwater. If your box originally had one, we will not replace it.

You can also use other bags for your cardboard or paper, as long as they are clear so we can see what they contain. You need to put these bags out on your normal collection day.

If you are having trouble accessing the portal within this page, you can try using our alternative view.


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