Chelmsford City Council

Order a new bin, box or sack

You can use our Recycling and Waste portal to order new items if they are missing or damaged. 

You can order a new:

  • green recycling box

  • grey kitchen food waste caddy

  • green external food waste bin

  • white sack for paper

  • white sack for cardboard

  • brown garden waste bin

You can't order plastic sacks, black wheelie bins or food waste caddy liners online.

Between September and October, we deliver a roll of clear sacks to every household. The roll contains enough sacks for you to use one a week, and should last for 12 months. You can't order new rolls of clear sacks for plastics.

We request that you wash, squash and put the lids back on plastic bottles. This will remove the air from the packaging and allow you to fit more in each sack.

You can also use other bags for your plastics, as long as they are clear so we can see what they contain. You need to put these bags out on your normal plastics collection day.

You should not take your clear sacks to an Essex County Council-operated Recycling Centre for Household Waste. They do not accept as many types of plastic packaging as our kerbside collection service and may not be able to recycle your plastic.

If you need a new black non-recyclables bin, you need to call us on 01245 615800 to request a new one.

You can't order more kitchen food waste caddy liners. 

Between September and October, we deliver a roll of liners to every household, and there should be enough liners on the roll for three a week.

If you do need more liners, you can buy them from the supermarket. You can also wrap your food waste in newspaper, and dispose of it in your external food waste bin. You can pick up free newspapers from railway stations.

Our green recycling boxes do not come with a lid, as they have holes in the bottom to let out rainwater. If your box originally had one, we will not replace it.

You can also use other bags for your cardboard or paper, as long as they are clear so we can see what they contain. You need to put these bags out on your normal collection day.

If you are having trouble accessing the portal within this page, you can try using our alternative view.


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