Chelmsford City Council

England is currently in a national lockdown, which will end just after midnight on Wednesday 2 December. At the end of the lockdown period, the whole of Essex, including Chelmsford, will be in Tier 2. You can find out what this means and get other useful information on our coronavirus updates page.

Report a parking issue

All of our car parks are open. We are also offering some free parking for NHS staff. You can read full details of the scheme and all our changes to parking arrangements.

We issue parking fines (PCNs) to illegally parked vehicles.


Where there is no parking restriction

Unless there is also a parking restriction, we do not investigate reports of vehicles parked:

  • across a driveway (unless it prevents access to a private property)
  • on the pavement
  • on the grass verge

If there are no parking restrictions, but the vehicle is causing an obstruction, you should report it to Essex Police online or by calling 101.


Where there is a parking restriction

If you think a vehicle is illegally parked where there is a parking restriction, you can report it to us.

Before you submit this form, you should consider the following information.


The vehicle has been parked for over an hour

We have active officers patrolling the restrictions in the area who will enforce them if they observe illegal parking.


The vehicle is parked on a footway with a restriction, or there are clear restrictions in the road

If there are no parking restrictions in the road (or the adjacent road if it's a footway obstruction), we cannot enforce the vehicle.

If the vehicle is still causing an obstruction, you should  report it to Essex Police online or by calling 101.


The vehicle is not parked on private land

We can only enforce vehicles illegally parked on the public highway. 


The vehicle is parked on a grass verge

We can enforce grass verge obstructions, but only if there is a yellow line in the adjacent road. 

If there are no parking restrictions in the adjacent road, we cannot enforce the vehicle. 

If the vehicle is still causing an obstruction, you should report it to Essex County Council online.

Report now

To report a parking issue, you will need:

  • your name and contact details
  • the location of the illegally parked vehicle
  • details of the illegally parked vehicle, including the registration number, make, model and colour

Once we receive your report, we will:

  • acknowledge your report

  • visit the location to investigate the report as soon as possible

  • report back to you on the outcome of our investigation

We do not operate an immediate response service, but we will attend as soon as possible.

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    Last updated: 25 March 2020

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