To make Chelmsford city centre more accessible, you can borrow scooters and wheelchairs from our Shopmobility in Market Road.
Shopmobility is a free service, which we operate from the rear of the public toilets in Market Road. There are five parking spaces for Blue Badge holders and one for Changing Places users, which you can access from Threadneedle Street.
Before you can borrow a scooter or wheelchair, you need to contact us to register for Shopmobility.
To register for shop mobility, you will need:
to be over 16
- to have a mobility problem, either permanently or temporarily
- your name and contact details
- your postal address including the postcode
Once we receive your registration, we will:
- post your permit to you within ten days of receiving it
You need to bring your permit with you each time you want to use Shopmobility.
On your first visit, we will show you how to use the equipment.
You can use the equipment for up to three hours during our opening hours.
Monday to Saturday
8:15am to 5:30pm
Latest issue of equipment: 4:30pm
Latest time to return equipment: 5:30pm
10:15am to 4:30pm
Latest issue of equipment: 3:45pm
Latest time to return equipment: 4:30pm
The office phone lines are open from Tuesday to Saturday from 8am to 4pm.