Rough sleepers

If you are concerned about someone who you think is rough sleeping, you can send an alert to StreetLink.

Bidding on properties

You can start bidding on properties when you have joined the Housing Register, and we have:

  • told you that you are eligible and qualify to join the Housing Register
  • told you your band
  • told you the type of property you can bid on
  • given you your HomeOption Identification Number (HOIN)

If we are reassessing your housing need because you have reported a change in circumstance, you will not be able to log in to HomeOption.

Look at available properties The first stage in the bidding process is to view new properties, which housing associations add to HomeOption every Friday.
Make a bid on a property If you find a property on HomeOption that meets your needs, you need to bid on it to register your interest.
What happens if we accept your bid When bidding has closed, we assess all bids and nominate the successful applicant to the housing association.
What happens if you are accepted for a property Find out what happens next if you accept a property you have bid on.
What happens if you refuse a property You do not have to accept the property that the housing association offers you. However, if you are homeless and you refuse, we will no longer have a duty to find you somewhere to live.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.