You need to pay your rent each week. When you moved into your temporary accommodation, we told you how much you need to pay.
If you're not sure how much rent you need to pay, you can look at your tenancy or licence agreement. You can also contact us to check how much you need to pay.
You can pay your rent online using a debit or credit card.
To pay your rent online, you will need:
- your account number (this is seven characters long, and you can find it on temporary accommodation documents from us)
- to know the amount that you need to pay
- your card details, including the card number, CSV number, and start and expiry date
- your email address
By standing order
You can pay your rent by standing order. You will need to contact your bank to set up a standing order.
Our bank details are:
- Account name: Chelmsford City Council
- Sort code: 60-05-13
- Account number: 55600018
You will need to use your tenant reference number as the payment reference if you pay by standing order.
You can pay your rent by phone using a debit or credit card.
The payment phone number is 0845 002 0686.
You can pay your rent in cash using an Allpay payment card at a Post Office or PayPoint outlet.
You will need to call us on 01245 606391 to order your Allpay payment card.
You can visit the Allpay website to find your nearest Post Office or PayPoint outlet.
If you lose or damage your Allpay payment card, contact us to order a new card.