Your tenancy agreement or license agreement will tell you how much your weekly rent or occupation charge is.
It is your responsibility to pay your rent on time. Failure to do so could lead to eviction, and we will no longer have any housing duty towards you.
Your rent is due every week. If you find it easier to pay fortnightly or monthly because your wages are paid this way, you need to tell us.
You should pay your rent in advance to stop you falling into arrears. Being in rent arrears may stop you from being able to bid for a council or housing association home.
Rent is a priority debt and failure to pay may also affect your ability to secure a loan, credit or find another place to live.
Payment
You will receive a rent statement four times a year in January, April, July and October. When you moved into your temporary accommodation, we told you how much you need to pay each week.
If you're not sure how much rent you need to pay, you can look at your tenancy or license agreement, and on your MyTenancy app.
You can also contact us to check your balance and how much you need to pay.
If you fall behind with your rent
If you fall behind with your rent, we will send you a letter telling you how much you owe. If you do not pay your rent or your arrears, we may take legal action. Legal action may lead to you losing your temporary accommodation.
If you are evicted due to rent arrears, we will not rehouse you.
Managing your money
If you don't already get help with your rent through Housing Benefit, you can find out if you’re entitled by making a claim.
Housing Benefit often doesn’t always cover the full amount of your rent. You may be liable to make payments towards your rent.
Advice about money and debt
If you need help with managing your money, you can get support and advice from a range of organisations.
For a guide about managing your money, you can look at the Money Advice Service website.
For free advice about debt and money, you can:
