Temporary closure of reception
Our reception and Customer Service Centre are currently closed to the public for refurbishment and will reopen on Monday 4 January 2027. You can read more about the closure.
PCN scams
You will only receive a PCN as a physical ticket on your vehicle or a letter to the registered keeper for the vehicle. We will never send you a text or email about a PCN. Any texts you receive about PCNs are a scam and you should never click on any links they provide. You can learn more about fake PCN texts.