We offer seven extra wide accessible parking bays in the our open air Victoria Road car park, and five in our undercroft car park, with a drop off area next to the centre. You can access the accessible parking spaces from Victoria Road.
We also offer extra wide bays at our Waterloo Lane 2 and Waterloo Lane 3 car parks.
Access into the centre
Riverside has two entrances; one from Victoria Road and one from the town centre next to the River bank.
Both centre entrances and exits are at ground floor level, with ramp access at the Riverbank entrance. The reception desk is open with a low level area making it accessible for wheelchair access.
Riverside staff are trained to support a range of needs and staff have had both autism and deaf awareness training.
Movement around centre
The centre has level floors throughout, with two lifts; one giving access to the ice rink area and the second providing access to the gym, studios, meeting rooms and pool spectator platform.
All barriers have wide entry access and low-level touch points for easy access when tapping through using your ourChelmsford card. Doorways are also extra-wide to help with customer flow.
All signage around the centre has been produced with accessibility in mind.
Find out more about accessibility at Riverside.