Leisure > Chelmsford City Sports > Who > Accessible activities
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Accessible activities

We offer a number of accessible sessions at our leisure centres; Riverside Leisure Centre, Chelmsford Sport and Athletics Centre (CSAC), and South Woodham Ferrers Leisure Centre (SWFLC), and with the community sport and wellbeing (CSAW) team.

Accessible activities at Riverside

Riverside Leisure Centre hosts the award-winning Sport for Confidence scheme, which makes sport accessible to everyone.

To find out more about our sessions, please see our  Sport for Confidence page.

Sessions are delivered by qualified coaches, who work with occupational therapists. They're suitable for people who have:

  • learning disabilities
  • mental health issues
  • dementia
  • autism
  • a physical impairment or disability 
  • other complex health needs 

There are many benefits to being active. It can improve your physical and mental health and bring social benefits. 

In addition, Sport For Confidence sessions can develop life-changing skills such as: 

  • self-confidence
  • independence
  • the ability to perform daily tasks 
  • interaction with others 

Everyone can enjoy the sessions. You don’t need any previous experience and the emphasis is always on having fun!

Parking and access to Riverside


We offer seven extra wide accessible parking bays in the our open air Victoria Road car park, and five in our undercroft car park, with a drop off area next to the centre. You can access the accessible parking spaces from Victoria Road. 

We also offer extra wide bays at our Waterloo Lane 2 and  Waterloo Lane 3 car parks.  

Access into the centre 

Riverside has two entrances; one from Victoria Road and one from the town centre next to the River bank.

Both centre entrances and exits are at ground floor level, with ramp access at the Riverbank entrance. The reception desk is open with a low level area making it accessible for wheelchair access. 

Riverside staff are trained to support a range of needs and staff have had both autism and deaf awareness training.

Movement around centre 

The centre has level floors throughout, with two lifts; one giving access to the ice rink area and the second providing access to the gym, studios, meeting rooms and pool spectator platform.

All barriers have wide entry access and low-level touch points for easy access when tapping through using your ourChelmsford card. Doorways are also extra-wide to help with customer flow.

All signage around the centre has been produced with accessibility in mind. 

Find out more about accessibility at Riverside.

Changing and toilets

Pool changing (ground floor)  

We have fully accessible ground floor pool changing, with an accessible changing room as well as a Changing Places unit.

Dry change 

Our male and female dry changing rooms are located on the first floor opposite the lift. They each have changing areas with benches and an accessible toilet. We also have a Changing Places unit on the first floor; please follow the signs for the meeting rooms and Studio One.

We also offer large, lower level lockers for those using dryside facilities such as the gym or studios.

Changing Places

We have two Changing Places units in the new centre; one in the pool changing area on the ground floor, and one next to the dry changing area on the first floor.


There are 6 accessible toilets throughout the new centre; three on the ground floor and three on the first floor:

Ground floor
  • pool changing 
  • Paddy and Scott's cafe
  • Soft play
First floor
  • Next to the spin studio
  • Next to the meeting rooms
  • Ice rink changing

Find out more about accessibility at Riverside.

Essential information

For more information about Sport for Confidence in Chelmsford, please contact Megan Potts (Occupational Therapist) on megan@sportforconfidence.com or 07394 564942.

To find out more about Sport For Confidence and other locations which offer the programme, please visit the Sport for Confidence website. 

Pool accessibility

Riverside has a submersible platform and Pool Pod providing access into both sides of our deck-level main pool. Please contact reception when you arrive if you need to use these. Alternatively feel free to call 01245 615050 to speak to one of our team.

We also have a hoist allowing access to our Learner pool, as well as a sloped entry splash zone.

Wheelchair users can spectate the main pool from the first floor. The spectator platform is accessible through the barriers next to reception and via the green lift. Once on the first floor, follow the signs for the meeting rooms and continue on past these to the spectator area.

Find out more about accessibility at Riverside.


Centre opening times

Monday to Friday, 6am to 10pm
Saturday and Sunday, 6am to 7pm
Bank holidays: see facility opening timetables

Our facilities, including the ice rink may have separate opening times. Please check individual pages.


  • 130 station gym
  • 2 exercise studios
  • Spin studio
  • 25m x 10 lane main pool
  • 10m x 10m learner pool
  • Ice rink
  • Creche
  • 2 Changing Places
  • Accessible changing
  • Accessible parking

All prices are correct to 31 March 2023.

All information correct at time of publishing. Please check before each visit.


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Riverside Leisure Centre
Victoria Road

We are a breastfeeding friendly centre.

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