Swimming

Shoes

The pools complex, including the changing area is a shoe-free zone, this includes the removal of flip flops. You will also need to leave buggies in the buggy park.

Safety

To keep everyone safe, we operate adult to child ratios and maximum capacity at our swimming pools. 

Children that are seven years and under can’t use the pool by themselves.  

A person 16 years or over can accompany: 

• One child that is under four years 
• Two children that are under four years if they are wearing buoyancy aids, such as armbands or a float suit 
• Two children that are between four and seven years. 

Swimming with children

Swim nappies

Children who usually wear nappies, must wear a swim nappy in the pool. You can purchase these from reception for £1.70 each.

Baby changing

Booking and entrance

• Booking is only available for Musical Splash, Inspired by Disney and Family Fun sessions. For all other sessions just come along to reception or a kiosk and purchase your ticket. 
• Bookings for Musical Splash, Inspired by Disney and Family Fun sessions can be made online or by calling 01245 615050.
• To book online, each person must have their own ourChelmsford account.
• If you are a multi-site monthly member, you can tap straight through the barrier with your ourChelmsford card, sticker, fob or wristband.
• If you need to pay for swimming you will need to go to reception or a kiosk. This will activate your ourChelmsford card and allow you through the barriers. 
• If you have forgotten your card you will need to collect a barcode from reception or a kiosk to get through the barriers. 

Lockers and changing rooms

• There are individual cubicles, a male group changing area and a female group changing area.
• A Changing Places area and accessible changing facilities are available.
• If you want to use a locker, you will need a £1 coin to release the key. You will get the £1 back when you return the key.  

Swimming accessories 

• You can by buys Zoggs swimwear, googles, floats and more at reception.
• Fins, paddles, mermaid tails and snorkels are not allowed in the pool.