Ice skating

Booking

• You must have an ourChelmsford account to book and attend a public session on the rink, even if you are not a monthly member and you don't live in Chelmsford.
• We are a cashless centre.

As we are currently experiencing busy ice sessions, we recommend advance booking. You can get a ticket on the door, however we cannot guarantee availability.

You can book:

• ten days in advance if you have a monthly membership.    
• seven days in advance if you have an ourChelmsford Plus card.      
• two days in advance if you have an ourChelmsford Lite card.

You can book in advance using an ourChelmsford card:

• online
• via the app
• by calling 01245 615050

Friday night club session (7.30pm to 9.30pm)

You must book this session in advance using an ourChelmsford card, online  or via the app. Tickets will not be available on the door. 

Patch sessions

You will not need to book a patch session in advance, but we do not take cash in the centre.

Monthly members

• You will need to book a session in advance.
• You will need to check in for your session at the barriers at the bottom of the stairs.
• If you do not check-in, we will charge you the full amount for the session.
  
• Please make sure that you have registered your email address with us in order to book online. 

Cancellation

• If you can't attend a session that you have booked onto, you must cancel at least two hours before it starts.
• You can  cancel online or via the app
• We will charge you the full amount for the session if you do not cancel in time, or if you do not  attend. This includes monthly members. 

Entrance

• If you have booked in advance, or are a monthly member you can tap your  ourChelmsford card, wristband or token on the barrier to go up the stairs to the rink.
• If you need to pay for skating you will need to go to reception. This will activate your ourChelmsford card and allow you through the barriers. 
  
• If you have forgotten your card you will need to collect a barcode from reception or a kiosk to get through the barriers. 

• If you require use of the lift to access the first floor, you will need to go to reception to activate your ourChelmsford card. 
• If you need to collect your card, wristband or token from us prior to the session, please arrive at least 30 minutes before the session start.

Ice skates

• You can get skates at skate hire. You will need to give your shoes in. 
• You can hire skates from childs size 7 to adults size 14.

Skate grind

• Call the centre on 01245 615068 or ask at skate hire.
• £8.50 standard 48 hour services.
• £10.50 same day service.

Clothing

• You should wear clothing that is easy to move in but not too loose.
• No scarves or hats are allowed on the ice pad.
• We recommend that you wear long socks for comfort.
• We recommend that you wear gloves when skating.

Lockers and changing rooms

• If you want to use a locker, you will need a 50p coin to release the key. The 50p is non refundable.
• Changing rooms are available.
• A Changing Places facility is available on poolside or by studio 1.

Lighting and noise

Friday club nights, and Saturday and Sunday afternoon sessions may include loud music, strobe, flashing and/or flickering lights.

Penguin and Snowman skating aids

• You can hire a penguin or snowman skating aid from skate hire for 30 minutes at a cost of £3.50.
• To use a penguin, to your chin you must be between 0.8m and 1.2m tall.
• To use a snowman, you must be over 1.2 metres tall and up to 14 years old.

Rules

Please make sure you read the rule board before going on the ice pad.

Private lessons

If you would like to enquire about private lessons with an ice professional email lessonenquiries@gmail.com