Booking and entrance

• Booking is only available for Friday and Saturday evening sessions. For all other sessions just come along to reception or a kiosk and purchase your ticket. 
• Bookings can be made  online or by calling  01245 615050.
• If you are a multi-site monthly member or Patch member, you can tap straight through the barrier with your ourChelmsford card, sticker, fob or wristband.
• If you need to pay for skating you will need to go to reception or a kiosk. This will activate your ourChelmsford card and allow you through the barriers. 
• If you have forgotten your card you will need to collect a barcode from reception or a kiosk to get through the barriers. 

• If you require use of the lift to access the first floor, you will need to go to reception to activate your ourChelmsford card. 

Lockers and changing rooms

• If you want to use a locker, you will need a 50p coin to release the key. The 50p is none refundable.
• Changing rooms are available.
• A Changing Places facility is available on poolside or by studio 1.

Ice skates

• If you require skates, please ask for one size bigger than your normal shoes. 
• You can hire skates from childs size 7 to adults size 14.

Lighting and noise

Friday and Saturday night, and Saturday and Sunday afternoon sessions include loud music, strobe, flashing and/or flickering lights.

Penguin skating aids

• You can hire a penguin skating aids from skate hire for 30 minutes at a cost of £3.
• To use a penguin, to your chin you must be between 0.8m and 1.2m tall.

Rules

Please make sure you read the rule board before going on the ice pad.

Private lessons

If you would like to enquire about private lessons with an ice professional email lessonenquiries@gmail.com