Due to the global Microsoft outage, you may experience issues when using some of our online services. This relates to services that rely on email delivery, such as account registration, password resets, authentication codes, and some online forms. Service availability may vary while external systems continue to stabilise. We apologise for any inconvenience and thank you for your understanding.
If you are concerned about someone who you think is rough sleeping, you can send an alert to StreetLink.
You think it is unsafe to stay due to the condition of the property
Advice if you think it is unsafe to stay due to the condition of the property
You need to contact your landlord if your property needs repairs, as it is their responsibility to carry them out.
If you have contacted your landlord and they have taken no action, you can contact our Housing Standards team.
If the condition of the property means it's unsafe for you to stay there, you need to contact your landlord to see if they can offer you somewhere else to stay. They may have insurance that will cover the situation.
Finding somewhere to stay
If you want to find somewhere to stay, you can look at our advice about improving your housing situation. You can find out about renting privately, asking family or friends and getting more help.