Chelmsford City Council

Driver licence

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You will need a driver licence if you drive a hackney carriage or a private hire vehicle. Our driver licences are dual. This means you can drive both hackney carriages and private hire vehicles on the same licence.

You can apply for a driver licence if you:

  • are 21 years or over
  • have held a full driving licence for at least two years, and a full UK DVLA licence for at least one of those years
  • have no more than six current penalty points on your licence

If your driver licence has expired, you must renew your licence one month before the expiry date. Otherwise, we will process the renewal as if it is a new licence application.

You can read our Taxi Licensing Policy.

To apply for a dual driver licence, you will need to:

You must then:

  • complete the initial training course with Green Penny Ltd, (which you need to arrange and pay for yourself) and a geographical test (consisting of routes, roads and points of interest)
  • complete the refresher training course (if you have already completed the initial training course)

If you are renewing your licence, you will need complete the refresher training course but you won't need to complete the geographical test.

You can view an example geographical test paper.

Once you have completed the initial training, you must:

You must also meet our  code of conduct and dress code.

Supporting documents

The supporting documents you need are:

    • proof that you are entitled to work, or remain and seek work in the UK
    • a completed medical assessment form (we advise seeking this after you have completed the training)
    • two passport size colour photos
    • a copy of your complete DVLA driving licence
    • a copy of your passport, or at least two other forms of identification such as your birth certificate or utility bills
    • a Certificate of Good Conduct, if you have lived anywhere other than the UK for six or more consecutive months in the last five years

You will need to submit these supporting documents as part of the application form.

As part of our Taxi Licensing Policy, you must complete an initial training course.

You must book this training with Green Penny Ltd and pay them directly. You will also need to complete a geographical test (consisting of routes, roads and points of interest).

You can view an example geographical test paper.

New applicants and existing drivers must complete this training course by 31 January 2023. 

Refresher training

If you are renewing your licence, you will need complete the refresher training course but you won't need to complete the geographical test.

Your driver licence is valid for three years from the date we granted it.

You need to renew your licence every three years, before the current licence expires. If your licence expires, you won't be able to work until we issue you with a new licence.

To renew your licence, you will need to:

Once we receive your renewal application, we notify you of our decision.

Once you are 65 years, you will need to provide a new medical assessment form every year.

The application fee for a new driver licence is £219. The cost to renew a current driver licence is £212.

You can pay by phone or bank transfer. 

We don't store your payment details when you contact us to make a payment. You will need to have your card details available each time you contact us to make a payment.

By phone

You can pay the application or renewal fee by calling our Licensing team on  01245 606606.

By bank transfer

You can pay by bank transfer. Our bank details are:

  • Account name: Chelmsford City Council
  • Sort code: 60-05-13
  • Account number: 55600018

You need to include the cost code as the reference when you pay by bank transfer.

The cost codes are:

  • 2083-10467 (for a new application)
  • 2083-10466 (for a renewal)

If you have any convictions, we may not grant you a licence. You can  download our guidance on convictions to check your likelihood of getting a licence before you apply.

We will carry out further checks of your domestic driving licence and your application. We will check them against a National Register of Hackney and Private Hire Vehicles Revocations and Refusals (NR3). 

You can download a copy of the  NR3 data sharing agreement.

This is to check you are a 'fit and proper' person to hold a taxi licence.


DBS checks

We advise you to complete the training course before carrying out the Disclosure and Barring Service (DBS) check or completing the medical examination form.

We recommend getting a DBS check through Personnel Checks. You can find out how you can get a DBS check.

DBS update service 

You must also sign up for the DBS update service within 28 days of receiving your DBS certificate. You will need an email address to sign up. 

You can sign up to the DBS update service through Personnel Checks and they will manage that service for you. Find out how to get a DBS check through Personnel Checks.

You must make sure to maintain your subscription to this service, including paying any ongoing costs. If you don't, this will mean you will have a DBS check every six months at cost.

You should complete the training course before signing up to the DBS update service.

If you are applying for a driver licence, you must prove your right to work in the UK.

You can either:

UK Immigration ID check app

To prove your immigration status, you can download the UK Immigration: ID check app and provide us with a share code. You can get a share code on GOV.UK.

To do this, you must have settled status or have applied for a visa.

To get a share code, you will need:

  • details of the identity card you used when applying (for example, passport, National ID card or biometric residence card)
  • your date of birth
  • access to the mobile number or email address you used when you applied (you will have received a code for logging in)

You then need to provide us with a share code and your permission to make the check.

Visiting us in person

If you want to visit us in person at the Civic Centre, you must present two of the following documents:

  • your passport showing your right to work, or
  • a National ID card, or
  • a Biometric residence card, or
  • an immigration document issued by the Home Office stating the right to work

A National Insurance Card on its own is of no value. If you don't have any of the necessary documents, you can contact us and we can help you.

Our staff will copy the documents for licensing officers to check and add them to your application.


We can no longer accept scanned copies of documents by email.

If you drive a hackney carriage we regulate the fare you can charge your customers. You can view our hackney carriage fares.

If you drive a private hire vehicle, we do not regulate the fare you can charge your customers. The fare should be agreed between the operator and the customer when booking.  

If you have lost or misplaced your taxi driver licence or vehicle licence, you can request a copy.

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Last updated: 17 August 2021

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