Contacting the team

We are currently experiencing a high volume of calls, and we appreciate your patience. You can contact us online instead using our garden waste contact form or our general enquiry form.

Garden waste collections

We introduced an opt-in subscription service for garden waste in March 2025.

You can find full details on the scheme, including costs and how it works, as well as why we introduced it, via the pages below.

About the scheme Find out how the scheme will operate and the charges and discounts.
How to sign up or renew Find out how you can sign up and what happens after you subscribe.
Information for subscribers Find out what happens after you subscribe and what you can expect.
Terms and conditions Read the terms and conditions for the provision of a fortnightly chargeable garden waste collection service.
Background Find out more about the background to this decision and the reasons for it.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.