Submit evidence online

After you have made your Housing Benefit claim, we will tell you the evidence we need. You have one month from when you made your claim to give us the evidence.

We will need to see evidence from you, and anyone else included on your benefit claim, such as your partner or any non-dependants.

If you can't submit your evidence online, you can submit your evidence in the purple post box outside the Customer Service Centre, Civic Centre.

You can also post your evidence to us at:

Benefits Department
Chelmsford City Council
Civic Centre
Duke Street
Chelmsford
CM1 1JE

If you submit your evidence by post, we will post it back to you.

We will tell you the type of evidence we need, but you need to check which documents we will accept as proof.

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Last updated: 30 September 2022