Chelmsford City Council

View your landlord benefit payments online

Sign in or register

You can sign in or register an online profile for Council Tax, Benefits or Business Rates.

You can view details of the payments you receive as a landlord on behalf of your tenant's Housing Benefit claim with us.

You can also find out about  how Universal Credit will affect landlords

Sign in

When you sign in, your username is case sensitive.

You can sign in to view:

  • Housing Benefit payments we have made to you
  • details of rent for your tenants
  • any overpayments and the current balance
  • notification letters we have sent to you
  • any claims we have suspended


Register for an account

To register for an account, you will need:

  • your email address

  • to set a username

  • to set a password

  • to set up a security question

  • to add landlord to your profile

  • to request a PIN

We send the PIN by post to the property, for security reasons.

If you have lost your PIN, you can contact us.


Forgotten username or password

If you have forgotten your username or password for your account, you can notify us. Once we have received your request, we will email you your account details.

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    Last updated: 15 December 2020

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