Chelmsford City Council

View your Benefit claim online

Sign in or register

You can sign in or register an online profile for Council Tax, Benefits or Business Rates.

You can view details of your Benefit claim with us.

Sign in

When you sign in, your username is case sensitive.

You can sign in to view:

  • your Housing Benefit claim
  • your Council Tax Reduction award
  • details of your household and income
  • payments we have made to you or your landlord
  • any overpayments and the current balance
  • notification letters we have sent to you


Register for an account

To register for an account, you will need:

  • your email address

  • your Benefit claim number

  • to set a username

  • to set a password

  • to set up a security question

  • to add your Benefit claim to your profile

  • to request a PIN

We send the PIN by post to the property, for security reasons.

If you have lost your PIN, you can contact us.


Forgotten username or password

If you have forgotten your username or password for your account, you can notify us. Once we have received your request, we will email you your account details.

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    Last updated: 14 December 2020

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