Contact: Garden waste

Contacting the team

We have been experiencing a higher than normal volume of calls, and we appreciate your patience. You can contact us online instead using our garden waste contact form or our general enquiry form.

Garden waste stickers

If you have subscribed for garden waste collections for 2026-27, we will not be sending out any stickers until February 2026. Therefore, you should only contact us about not receiving your sticker after this time.

When to use this form

You should only use this form to contact us if you have queries about the garden waste subscription scheme.

You need to use our:

Garden Waste Subscription form, if you want to sign up or renew
missed collections form, to report a missed collection of your current brown bin

Issues with verification

If you are having an issue with verifying your email address, you can view our verification guidance.

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