Contacting the team
We have been experiencing a higher than normal volume of calls, and we appreciate your patience. You can contact us online instead using our garden waste contact form or our general enquiry form.
Garden waste stickers
When you subscribe for garden waste collections for 2026-27, we will send out your stickers as soon as possible via Royal Mail.
Contact: Garden waste
When to use this form
You should only use this form to contact us if you have queries about the garden waste subscription scheme.
You need to use our:
- Garden Waste Subscription form, if you want to sign up or renew
- missed collections form, to report a missed collection of your current brown bin
Issues with verification
If you are having an issue with verifying your email address, you can view our verification guidance.