Contact: Garden waste

Plastic sack and collection calendar deliveries

We are currently delivering plastic sacks, food waste bags and collection calendars to all households. We expect to finish our deliveries by the end of October. If you are concerned that you have not received your items yet, we suggest you wait until the end of the delivery period before you contact us.

Text message scam

We do not send any text messages related to the Garden Waste Subscription scheme. If you do receive any texts about it, especially relating to payment, you should ignore them and not click on any links.

When to use this form

You should only use this form to contact us if you have queries about the new garden waste subscription scheme.

You need to use our:

Garden Waste Subscription form, if you want to sign up to the new service
missed collections form, to report a missed collection of your current brown bin

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Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices.