You can make a challenge to us within 28 days of the parking fine issue date.
You can only challenge a parking fine online or in writing. We can’t accept challenges over the phone.
Before you challenge your parking fine, you will be given information about the likelihood of us accepting your challenge.
To find out this information, you will need:
the 10-digit parking fine (PCN) number
the contravention number, which is on your parking fine (PCN) ticket
Once you have found out the likelihood of us accepting your challenge, you can choose whether or not to challenge your parking fine.
If you still want to challenge your parking fine, you will need:
the 10-character parking fine (PCN) number, beginning with XP, BI, CF or CP
your vehicle registration number
your name and address
the reasons why you are challenging the fine, including any evidence
your Blue Badge reference number and the authority who issued it, if you have one
You do not need a web code. You only need this for the formal representation stage.
You may also be able to look at photos taken that relate to your PCN, but these may not always be available to view.
We will review your challenge, and make a decision within four weeks of receiving it. However, this can take longer if:
- your PCN challenge is complex
- we are dealing with an unusually large number of challenges
Currently, our average response time is six weeks.
If we accept your challenge, we will send you a cancellation letter and cancel the fine.
If we do not accept your challenge, we will send you a rejection letter. If you pay your parking fine within 14 days of the rejection letter date, we will reduce the fine by 50%.