Large item collection

We can collect large items from outside your flat or house, such as sofas, fridge freezers and sheds.

Before you request a large item collection, you need to make sure your item is something that we can collect.

If your item is too good to throw away, you could donate it to a good cause. The British Heart Foundation offers a free collection service for furniture and electrical items.

Make a request

You can book your large item collection for a specific day, but you can't reserve a timeslot.

Once you have booked your collection, you will not be able to add or change items.

Fees

You will need to pay a non-refundable fee of:

  • £20 for the first item
  • £10 for each additional item

We will not be able to refund the fee if you cancel your booking.

Items we need to discuss with you

We will need to discuss your collection with you if you have:

  • eight or more items
  • heavy items, such as a shed, green house Aga or trampoline
  • items containing foam, such as sofas, armchairs, dining chairs and footstools

You can still use our online form to request a collection for these items. We will contact you within five working days of your submission.

After we have confirmed your booking

Once you have arranged your collection with us, you need to:

  • leave the item at the front of your property or where we collect your bins from before 7am on the arranged collection day
  • dismantle items like sheds, green houses, AGAs and trampolines before collection
  • disconnect appliances from the service supply

If you live in a flat, or have a communal waste collection, you will not be able to book a large item collection online.

Instead, you can:

You will need to pay:

  • £20 for the first item
  • £10 for each additional item

We will not be able to refund the fee if you cancel your booking.

Items we need to discuss with you

We will need to discuss your collection with you if you have:

  • eight or more item
  • heavy items, such as a shed, green house, Aga or trampoline
  • items containing foam, such as sofas, armchairs, dining chairs and footstools

After we have confirmed your booking

Once you have arranged your collection with us, you need to:

  • leave the item at the front of your property, or where we collect your bins (bin store) from, before 7am on the arranged collection day
  • dismantle items like sheds, green houses, AGAs and trampolines before collection
  • disconnect appliances from the service supply

You will not be able to add or change items once you have booked your collection.

We only provide this service for residential properties within the Chelmsford area. 

You will need to arrange a commercial waste collection if you need a large collection from a:

  • business
  • school
  • church
  • charity

All prices are valid until 31 December 2023.

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