On 28 October 2026, the government announced that people in Council Tax Bands A to D will receive a £100 payment in their bank accounts. We will provide this in January 2027 with the details we have in the Council Tax system. We currently have no more detail than this and there may be exceptions, which we will outline when we receive the detailed guidance. As soon as we have more detail, we will provide an update.
Appeal our decision about your Housing Benefit claim
If you disagree with our decision about your Housing Benefit claim, you can tell us. You have one month from the date you received our decision about your claim, to do this.
Once we have looked at your appeal together with any evidence, we will contact you within one month to tell you if we have changed our decision, or not.
We will explain why we have or haven’t changed our decision.
If you still disagree with our decision, you have one month, from the date you receive our response, to appeal again. You must tell us why you still disagree with the decision.
If we don't change our decision
If we don’t change our decision we will forward your appeal to HM Courts and Tribunals Service who will make arrangements for the First-tier Tribunal to hear your appeal.
We will send you more details about that when we write to you.