Submit an appeal

If you disagree with our decision about your Housing Benefit claim, you can tell us. You have one month from the date you received our decision about your claim, to do this.

Once we have looked at your appeal together with any evidence, we will contact you within one month to tell you if we have changed our decision, or not.

We will explain why we have or haven’t changed our decision.

If you still disagree with our decision, you have one month, from the date you receive our response, to appeal again. You must tell us why you still disagree with the decision.

If we don't change our decision

If we don’t change our decision we will forward your appeal to HM Courts and Tribunals Service who will make arrangements for the First-tier Tribunal to hear your appeal.

We will send you more details about that when we write to you.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

Last updated: 21 September 2022