How to sign up for or renew a garden waste collection
Current subscriptions from 1 March 2026 until 28 February 2027, regardless of when in the year you sign up.
You can subscribe to the service by making a one-off card payment. However, your subscription will not automatically renew each year.
Once you have paid, we will send you a sticker. We use a different colour each year, to allow our collection team to easily spot out-of-date subscriptions.
You must not copy or reproduce garden waste stickers, as this is copyright infringement.
After you sign up, there may be some delay in your collections while we activate your subscription and print and post your sticker.
You can add more bins to your existing subscription at any time, whether you are paying by Direct Debit (DD) or card.
Direct Debit
If you have a Direct Debit, you can cancel at any time, either by contacting your bank, logging into our garden waste portal, or by contacting us.
However, your garden waste subscription will still be live until 28 February, and you will not be able to claim a refund.
Card payments
If you pay by card, you can only cancel or remove bins from your subscription during the 14 day cooling off period, which starts the day after you paid.
If you cancel after this, you will not be entitled to a refund.