Senior Railcards and Bus Passes
National Bus Pass
Chelmsford City Council no longer issue bus passes - please see the 'How to apply for a bus pass' section at the bottom of this page.
The Council offers a concessionary price on annual National Rail Senior Railcards, which can be purchased at a cost of £22. This is cheaper than the cost of the Senior Railcard if purchased from a train station. The Senior Railcard is available from your 60th birthday.
The Senior Railcard could save you one third on most rail fares to almost anywhere in Great Britain, meaning you could easily recoup the cost on one long journey.
Railcard discounts are not available on tickets for morning peak period services, for journeys wholly within London & South East Network Railcard area on Monday to Fridays. This restriction does not apply on public holidays or at weekends.
How do I obtain a Railcard?
The first time that you apply for a Senior Railcard you will need to demonstrate that you qualify for it and live within the borough.
To make sure that you are eligible for a Senior Railcard we will need to see proof of your age or date of birth (photocopies are acceptable):
- Birth certificate (if no change of surname)
- Driving licence
- Bus Pass
So that we know you are resident within the Chelmsford City Council area we will need to see proof of your address dated within the last three months (photocopies are acceptable):
- Either a utility or telephone bill
- Bank statement
- House insurance document
- Tenancy agreement
- Solicitor letter (regarding purchase of the property)
- Council Tax bill dated within the last three months or written authorisation to view Council Tax records (this may delay the application)
How to apply
There are two ways to apply for a Senior Railcard for the first time:
Please complete a National Rail Application form (see the document on the right) and send it along with your proof of age and residency and a cheque for £22 made payable to "Chelmsford City Council" to:
Chelmsford City Council
You can also return the form and pay in person at any of the following locations:
- The Council's Customer Service Centre, Duke Street, Chelmsford
- The South Woodham Ferrers Community Information Centre, or
- The Mobile Customer Information Service
Renewing your railcard
You can renew you Senior Railcard up to one month before it is due to expire:
- Online – use our online renewal form to confirm your name address and Senior Railcard number and pay by debit/credit card. Your new Senior Railcard will be with you within five working days.
- By post - You can renew by post by sending a completed National Rail's Senior Railcard form and a cheque made payable to "Chelmsford City Council" for £22 to the address stated above. Your Senior Railcard will be with you within five working days
- In person - You can renew in person at the Council’s Customer Service Centre, Duke Street, Chelmsford by bringing in your existing Senior Railcard and means of payment. You can also renew in person at the South Woodham Ferrers Community Information Centre, or the Mobile Customer Information Service
How to use the Railcard
Simply show your Railcard when purchasing tickets.
Please keep the receipt part of the Senior Railcard application in a safe place, as you will need to show it to National Rail in event of loss. They will replace lost Railcards for a cost of approximately £5, although it will be replaced free of charge if your Railcard has been stolen and if you can supply a crime number issued by the Police.
Since October 2012, Essex has had a centralised system for bus pass applications. If residents are applying for an older persons or disabled persons bus pass for the first time or need to replace their lost or damaged pass, they must apply to Essex County Council instead of their local District, Borough or City Council.
Residents can apply online, by phone or in person. To find out how, please visit Essex County Council - Bus passes
If residents already have a bus pass and it is due for renewal, provided they are at the same address they will be sent a new pass automatically.
If residents have lost their bus pass they can arrange a replacement by calling 0845 200 0388.
If residents have changed address, they need to let Essex County Council know by emailing firstname.lastname@example.org or calling 0845 200 0388.