We normally respond to informal challenges within four weeks. However, this can take longer if:
- your PCN challenge is complex
- we are dealing with a large number of challenges
Currently, our average response time is six weeks. We will freeze your fine while we consider your challenge.
Click 'Next' where appropriate to progress through the form. When you get to the end, you only need to press the submit button once.
Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices
