e-scooter trial

We are taking part in an e-scooter hire trial with Essex County Council. 

The trial aims to provide sustainable transport options for residents that reduce the number of short car journeys made. Only e-scooters hired through the trial are legal.

Voi announced as new e-scooter trial operator in Essex

E-scooters are available for hire in Chelmsford. Essex County Council has announced Voi as the new operator of the trial. 

Voi has extensive experience across the UK and Europe and offers responsive customer service and a strong emphasis on safety and compliance.

Voi is also committed to reducing pavement riding through improved real-time GPS tracking and geo-fencing to help manage speed and location.

How to hire an e-scooter

To hire an e-scooter, you will need to download the Voi app. You need to be 18 or over, and hold a full or provisional driving licence.

The app will show you where the nearest available e-scooter is. Pricing will include discounts for low-income users, those Not in Education, Employment or Training (NEETs) and students.

Contact

You can contact Voi by email or find out how to report an issue.

Privately owned scooters

All privately owned e-scooters (most of which are plain black) remain illegal to use on public roads and land, and are not insured. 

Illegal e-scooters are a police matter, so you will need to call 101 to report an incident.