Chelmsford City Council

Arranging a cremation

If you are attending a funeral you must wear a face covering, unless you are exempt. This will be mandatory from Saturday 8 August. You can visit the Cemetery from 10am to 4pm every day. You can visit the Memorial Chapel to see the Book of Remembrance only. The Bereavement services office and toilets remain closed. You can read more on our coronavirus guidance page.

 A funeral can only usually take place after you have registered the death. Most people use a funeral director to help them arrange the funeral, but you can arrange the funeral yourself.

We can only discuss the details of the cremation and service with the funeral director and the person arranging the funeral.

To arrange a cremation and service at Chelmsford Crematorium, you need to complete all of the relevant paperwork.

Your funeral director will be able to fill in the paperwork with you.

The paperwork includes:

  • medical papers   
  • the Service and Crematorium Details (including what will happen to the cremated remains)
  • the Music and Hymns Form


The service

Services at Chelmsford Crematorium can be religious, non-religious or humanist, or you may choose not to have a service at all. You can check our fees and charges for the cost of each service.

Services are held in one of two chapels. The North Chapel has 26 seats, or the South Chapel which has 108 seats.

You can check the availability of the chapels by looking at the calendar of services. You will also need to check the availability of your funeral director.

Your funeral director will guide you through options for the service, including choosing music and visual tributes, and broadcasting and recording the service. They will also tell you the timescales for ordering these options.


We can play recorded music in both chapels using the Obitus Music System. You can view your choices on a  library of available tracks online (you will need the password of "chelmsford").

If your choice is not already in the library, your funeral director can request commercially available music to be added. You can also ask for a recording you have personally created to be added, such as a song or reading.

Additionally, both chapels have an electric organ. Your funeral director will need to provide the organist for your service.

Visual tributes

You can choose to pay an  additional fee to show:

  • a single photo
  • a slideshow of up to 25 photos
  • a professional video-style photo tribute of up to 25 photos
  • a video you have supplied

If you want more than 25 photos, you will need to pay extra for them, in batches of 25. You must submit all content at least two days before the funeral.

Broadcasting and recording

There is a single camera placed discreetly at the back of each chapel, which we can use to:

  • broadcast the service live
  • record the service onto DVD, Blu-ray or USB

If you are broadcasting the service, your funeral director will provide login details for your viewers. You can also view the broadcast for up to 28 days afterwards, although it can take up to two working days to become available.

You will have to pay an additional fee to arrange broadcasting and recording.

After the service

After the service, you will be able to visit the floral tribute area.

We collect all floral tributes each Monday morning. This includes floral tributes from all services which have taken place in the previous week. If you want to collect a tribute, you need to do so before closing time on Sunday.



After the cremation

The Statutory and Service and Crematorium Details form will ask you to consider what you would like to happen to the cremated remains after the cremation.

When you complete and sign these forms, you become the legal applicant for the cremated remains

You can ask us to:

  • store the cremated remains at the Crematorium for up to one month after the cremation. After this time, you must contact us to tell us what you plan to do with the cremated remains. If we don’t hear from you, we will contact you for a decision

  • prepare the cremated remains ready for you or your funeral director to collect

  • scatter or inter the cremated remains in the current designated areas of the Garden of Remembrance. You can’t place a memorial or marker with the cremated remains because it is an unmarked area

  • inter the cremated remains in the Garden of Remembrance, with a memorial

  • inter the cremated remains in a plot in the lawn section of the Cemetery

  • store the cremated remains in the columbarium

You can visit the crematorium to see what options there are for cremated remains.

Scattering or interment of cremated remains

You can arrange for us to scatter or inter the cremated remains. If you would like to be present, you will need to contact us and book an appointment.

Or, we can carry it out on your behalf if you don't want to be present. We may ask you to confirm this in writing to us.

Arranging a funeral yourself

You can arrange a funeral yourself, but you will have to carry out the duties that funeral directors perform. This includes storing and transporting the body, and completing the paperwork.

If you want to arrange a funeral yourself, contact us for advice. 


    Mandatory field

    Is there something wrong with this page
    Last updated: 18 June 2020

    Go to: