Chelmsford City Council

We are part of the Essex Community Shield, which brings volunteers together with the people most in need of help due to coronavirus. You can find out how to get help, or how to volunteer. You can also view our latest coronavirus updates.

 

Assisted collections

Our waste and recycling collections are currently running as normal, with no disruptions

The household recycling centres are run by Essex County Council. You can check the Love Essex website for announcements.


Request an assisted collection

We provide a free assisted collection service for residential properties within the Chelmsford area.

You can request this service if:

  • you find it difficult to move your bins, bags and boxes to the boundary of your property

  • you do not have anyone living in your home to help you

If you have an assisted collection, we will collect and empty your bins, bags and boxes, then return them to where you left them.

You will need to support your request with the reason why you need an assisted collection. The reason could be because:

  • there is no able bodied person living at your address
  • you are reliant on a carer, who does not live at your address
  • you have a permanent disability
  • you require short term assistance, due to an injury or operation

After you have submitted a request, we will arrange a visit to the property. This is to agree where we will collect the bins and receptacles from.

We will then contact you to let you know the outcome of your request. If your request is successful, we will add your address to our list of assisted collections. This will take a maximum of ten working days.

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    Last updated: 25 March 2020

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