Temporary closure of reception

Our reception and Customer Service Centre are currently closed to the public for refurbishment and will reopen on Monday 4 January 2027. You can read more about the closure.

You should not use our general planning enquiry form to ask if a project will need planning permission or not. This is because we are unable to answer such queries without carrying out a detailed investigation into your specific property. Instead, you will need to request planning advice.

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Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.