Chelmsford City Museums


We welcome any suggestions for ways we can improve our accessibility.
How to contact us   


  • by calling 01245 605700 and speaking to one of our Autism Champions. 


  • by speaking to one of the staff at the museum



Our aim is to make Chelmsford Museum as accessible as possible for everyone. Our Museum Assistants are all trained in disability awareness, and will offer assistance if you need it.

If you would like us to help, you can either tell us in advance or ask us at any time during your visit.


Chelmsford Museum is fully wheelchair accessible, with slopes, ramps and lifts to all floors. Seating is available around the museum, if you need it. 

We have a blue badge parking area next to the Museum. 


Hearing impairments

You can request headphone receivers and necklace style induction loop transceivers from our reception free of charge.


Visual impairments

You can bring your guide dog into the museum.


Learning disabilities and Autistic Spectrum Condition

Chelmsford Museum is proud to have won the National Autism Friendly Award by the National Autistic Society (NAS). It is one of the first museums in the country to have gained this gold standard for the welcome given to people who are on the autism spectrum and their families.

We offer relaxed openings on the first Sunday of each month. Find out more about relaxed openings

We have produced resources that you can find in the downloads section of this page.