Microsoft outage

Due to the global Microsoft outage, you may experience issues when using some of our online services. This relates to services that rely on email delivery, such as account registration, password resets, authentication codes, and some online forms. Service availability may vary while external systems continue to stabilise. We apologise for any inconvenience and thank you for your understanding.

Budget 2026 £100 payment

On 28 October 2026, the government announced that people in Council Tax Bands A to D will receive a £100 payment in their bank accounts. We will provide this in January 2027 with the details we have in the Council Tax system. We currently have no more detail than this and there may be exceptions, which we will outline when we receive the detailed guidance. As soon as we have more detail, we will provide an update.

Sign in or register

You can sign in or register an online profile for Council Tax, Benefits or Business Rates.

Sign in

When you sign in, your username is not case sensitive but your password is.

You can sign in to view:

  • your Council Tax charge

  • how we calculated your charge

  • payments you have already made

  • any outstanding payments

  • your payment schedule

  • any discounts or exemptions we have applied to your account

  • the band your property is in

You can also sign in to your Council Tax account to:

If you need help making sense of your bill, you can view our understanding your bill page.

Register for an account

To register for an account, you will need:

  • your email address

  • details about your Council Tax payments, so you can link your account straight away

If this is for a new Council Tax account you may not have enough information to link to it automatically. If this is the case, you should request a PIN.

If we can verify your details, we will link it for you, but if not, we will send your PIN by post.

If you have forgotten your username or password for your account, you can get a reminder or reset email from the sign in page.

Request paperless billing

If you want us let you know by email that your Council Tax bill is available to view, you can request paperless billing.

To request paperless billing for Council Tax, you will need:

Once we receive your request, we will:

  • acknowledge your request within five working days of receiving it

  • send an email to you each time a new bill is ready to look at online

When you are set up, you can sign in to your account to view your bills.

You will need to have registered an online profile to sign in and view your account details.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.