Chelmsford City Council

View your Council Tax account online

Sign in or register

You can sign in or register an online profile for Council Tax, Benefits or Business Rates.


Sign in

When you sign in, your username is case sensitive.

You can sign in to view:

  • your Council Tax charge

  • how we calculated your charge

  • payments you have already made

  • any outstanding payments

  • your payment schedule

  • any discounts or exemptions we have applied to your account

  • the band your property is in

You can also sign in to your Council Tax account to:

If you need help making sense of your bill, you can view our  understanding your bill page.

You can  register for paperless billing. 


Register for an account

To register for an account, you will need:

  • your email address

  • to set up a security question

  • to request a PIN for your Council Tax

We send the PIN by post to the property, for security reasons.

If you have lost your PIN, you can contact us.


Forgotten username or password

If you have forgotten your username or password for your account, you can  notify us. Once we have received your request, we will email you your account details.

Request paperless billing

If you want us let you know by email, instead of by post, that your Council Tax bill is available to view, you can request paperless billing.

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    Last updated: 22 September 2021

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