We will be carrying out maintenance work on our online system for Council Tax, Benefits and Business Rates from 10am on Saturday 8 October to 10am on Monday 10 October 2022. This means it will be unavailable during some of this period. We apologise for any inconvenience.

The easiest way to pay your Council Tax is by Direct Debit.

If you can't pay your Council Tax by Direct Debit or online, you can choose another option.

Set up or change a Direct Debit

Direct Debit is the easiest way to pay your Council Tax.

We take the monthly payment from your bank account automatically, with Direct Debit Guarantee protection.

You can spread payments over 10 or 12 months, and you can choose to pay on either the:

  • 1st
  • 8th
  • 15th
  • 25th

To set up a Direct Debit or change your information, you will need your:

If you have already set up an online account, you can also sign in to set up or change your Direct Debit.

Pay online

You can pay your Council Tax online using most debit and credit cards.

We don’t accept American Express.

To pay your Council Tax online using a debit or credit card, you will need:

  • your Council Tax account number
  • to know the amount that you need to pay
  • your card details, including the card number, CSV number, and start and expiry date
  • your email address

You can transfer your Council Tax payment from your bank account into our bank account, using our bank details.

  • Account name: Chelmsford City Council    
  • Sort code: 60-05-13   
  • Account number: 55600018  

You need to include your Council Tax account number when you pay by bank transfer.

You can pay your Council Tax at any time on our payment line using most debit and credit cards.

You need to call:0300 456 0489

We don’t accept American Express.      

To pay by phone, you will need:

  • your Council Tax account number
  • your debit or credit card details, including the card number, CSV number, and start and expiry date

You can contact us to order your payment swipe card.

You can use your payment swipe card to pay your Council Tax by:

Your payment swipe card has your Council Tax account number on it, so you don't need to take anything else with you.

You can report issues with the website using this form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

 

Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices.

Last updated: 05 October 2022