Register for Council Tax or tell us about a move

Microsoft outage

Due to the global Microsoft outage, you may experience issues when using some of our online services. This relates to services that rely on email delivery, such as account registration, password resets, authentication codes, and some online forms. Service availability may vary while external systems continue to stabilise. We apologise for any inconvenience and thank you for your understanding.

Budget 2026 £100 payment

On 28 October 2026, the government announced that people in Council Tax Bands A to D will receive a £100 payment in their bank accounts. We will provide this in January 2027 with the details we have in the Council Tax system. We currently have no more detail than this and there may be exceptions, which we will outline when we receive the detailed guidance. As soon as we have more detail, we will provide an update.

We can only discuss your Council Tax account with you or with someone who has authority to discuss.

You can find out how to find your Council Tax account number.

You can request your Council Tax account number, if you are unable to find it.

Register for a Council Tax account If you have moved into the area from elsewhere or bought or rented your first home, you will need to set up a new Council Tax account with us.

Tell us if you have moved If you have moved within or out of Chelmsford, you need to tell us you have moved so we can update your Council Tax account.

Close your Council Tax account If you are moving out of Chelmsford, you need to tell us so we can close your account.

Landlord or letting agent reporting a move If you are a landlord or letting agent, you can tell us about a move.

Empty properties and second homes Find out about empty properties and second homes and how they affect your Council Tax bill

View your Council Tax account online Find out how to register for an account and then view it online, where you can also set up a Direct Debit and report a change of address.