Planned maintenance

We are carrying out maintenance work on our online system for Council Tax, Benefits and Business Rates.

This maintenance will take place from Friday 27 February to Monday 2 March. This maintenance may prevent you from accessing your account.

We apologise for any inconvenience.

We will disregard you if you are an apprentice and you are:

  • employed to learn a trade or profession
  • completing a training programme leading to a qualification. You must be completing an OFQUAL recognised qualification
  • earning a salary or receive an allowance which totals a maximum of £195 per week. This is before deductions for Income Tax and National Insurance

There is no maximum age to qualify as an apprentice.

To qualify as a disregarded person, you will need to download and complete the form. You can also request a form to be sent to you by post.

You must send your completed copy of the form to us. Both you and your employer must complete it.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.