Phone payments issue

We are curently having issues with our payments system, which means we are unable to take Council Tax payments over our automated phone line. We are working on the problem urgently and thank you for your patience. We apologise for any inconvenience.

Apply for a discount

Apply now

If you own an empty property, you can apply for a discount.

The discount lasts for a maximum of three months, and applies to the property and not the owner. This means that if the previous owner claimed the discount for some of the three months, you can only claim it for the remaining time.

After three months, we will charge Council Tax in full.

We will only apply a new empty property discount if the property becomes empty and unfurnished after it has been reoccupied for six weeks.

To apply for a discount for an empty property, you will need:

  • your Council Tax account number

  • your name, address and contact details

  • to tell us when the property became empty and unfurnished

Charges

From 1 April 2024, you will have to pay an empty homes premium once your property has been unoccupied and unfurnished for 12 months or more. This means we will charge Council Tax in full, plus an additional 100% of the bill.

If your property has been empty for five years or more, the premium increases from 100% to 200%. This means your bill will be three times the normal Council Tax charge.

There will be a further increase in the premium from 200% to 300% for any property that has remained empty for 10 years or more.  

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.