Microsoft outage
Due to the global Microsoft outage, you may experience issues when using some of our online services. This relates to services that rely on email delivery, such as account registration, password resets, authentication codes, and some online forms. Service availability may vary while external systems continue to stabilise. We apologise for any inconvenience and thank you for your understanding.
Request a protected tree check
If you have already checked our TPO register, but are still unsure if a tree is protected, you can ask us to do a search for you.
In order for us to carry out a search for you, we will need:
- your name, address and contact details
- the address of the property with the trees you would like us to check
- a site plan indicating the area, if where you would like us to check is unclear from just the address
- the reason why you would like us to check for a TPO
Once we receive your request, we will:
- acknowledge it within three working days
- complete the search within ten working days
- contact you with information about any TPOs we find
If a tree is not protected, you can request a new TPO.