What to do if you lose an item at our leisure centres

  • You should go to the reception desk as soon as you realise you have misplaced an item.
  • We will try to help you locate your item, and will log it in our log book.

Valuable lost property 

  • We will keep items of value, such as phones, wallets and car keys for three months. 
  • We will keep valuable lost property locked in a secure place.
  • If an item is identifiable as belonging to a specific individual, we will contact them. Therefore, you should make sure you keep your ourChelmsford details up to date.
  • When you come to collect your item, you will need to sign our log book to take the property away.

Non-valuable lost property

We keep non-valuable lost property for 24 hours. If you believe you have lost an item, you should contact the centre immediately. If we are able to locate your item, will keep it for you to come and collect. 

Report a website issue

You can report issues with the website using this form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

(Please give the URL of the page, such as https://www.chelmsford.gov.uk/council-tax/bands-and-amounts/)


Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices