Planned maintenance

We are carrying out maintenance work on our online system for Council Tax, Benefits and Business Rates.

This maintenance will take place from Friday 27 February to Monday 2 March. This maintenance may prevent you from accessing your account.

We apologise for any inconvenience.

We will disregard you if you are currently detained in a prison, hospital or other place. This includes detention under the Immigration Act 1971 and under the Mental Health Act 1983.

A person detained in police custody will count as an adult in your home until a court has remanded them in custody.

Your home must remain the detained person’s usual home. This means it must be the place they intend to return to when the detention period ends.

The reason for detention must not be for non-payment of council tax or fines.

To apply as a disregarded person, you must contact us to tell us about your circumstances.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.