Chelmsford City Council

Essex moved to Tier 2 restrictions on Saturday 17 October. You can find out what this means and get other useful information on our coronavirus updates page.


View your Business Rates account online

Before you can sign in to your account, you need to:

  • register for an account
  • request a PIN
  • register a profile

Register for an account

To register for an account, you will need:

  • your email address

  • to set up a security question

Once you have set up your account, you can take a tour. You will need to request a PIN before you can view your account.

Request a PIN

To view your Business Rates account online, you need to request a PIN.

If you have recently become liable for Business Rates, we will send you a PIN letter when you set up your account.

If you need to request a PIN, you will need: 

  • your name and email address

  • your Business Rates account number

Once we receive your request, we will send you a letter containing your PIN within three working days. We need to send the PIN by post to the property, for security reasons.

After you have received your PIN, you can register a profile and link it to your Business Rates account.

Register a profile

Once you have registered and have your PIN, you will need to link your Business Rates account to your profile. To link your account to your profile, you will need:

  • your Business Rates account number

  • your PIN

 Sign in

You can sign in to view:

  • your Business Rates charge

  • how we calculated your charge

  • payments you have already made

  • any outstanding payments

  • your payment schedule

  • any relief schemes we have applied to your account

  • the rateable value of your property

You can also sign in to your Business Rates account to:

  • register for e-billing

  • set up a Direct Debit to pay your Business Rates

  • report a change of address

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Last updated: 10 January 2020

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