If your Business Rates bill changed from 2022-23 to 2023-24, we automatically applied the appropriate relief to your account, to help you manage the change.

Transitional relief limits how much your bill can change each year as a result of business rates revaluation. This means changes to your bill are phased in gradually.

You were eligible for transitional relief scheme if your rates went up by more than a certain amount from 2022-23 to 2023-24.

How much your bill can change by

If you were eligible, we adjusted your bill automatically. You did not need to apply for this relief. We will continue to adjust your bill by the published amounts for 2024-25 and 2025-26.

You stop getting transitional relief when your bill reaches the full amount set by a revaluation.

How much your bill changes by depends on:

  • your property’s rateable value, and
  • whether your bill is increasing or decreasing as a result of revaluation

Transitional certificates

The Valuation Office Agency (VOA) may use a transitional certificate value to calculate your business rates, instead of the usual rateable value.

If you disagree with the value of the certificate, you need to contact the Valuation Office Agency (VOA).

If your business property’s bill went up after the revaluation on 1 April 2023, you may have been eligible for supporting small business relief. 

This only applied to businesses that lost some or all of their small business rate relief or rural rate relief.

If you were eligible, your bills would have gone up by no more than £600 for the 2023 to 2024 tax year and we would have adjusted your bill accordingly.

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