Drainage issues
Blocked property drains
You are responsible for the drain for your property.
If your neighbour will not clear their blocked drain, we can serve an enforcement notice so that they have to take remedial action.
You can contact us to report your neighbour’s blocked drain.
To report your neighbour’s blocked drain, you will need:
- your name, address and contact details
- where the drain is located
- when the problem started
Once we receive your report, we will:
- acknowledge your report within three days of receiving it
- visit the location
- resolve the problem
Rural drainage issues
We can investigate drainage issues in rural areas if there is spillage, overflow or odour from septic tanks, cesspits and mini treatment works.
You can contact us to report a drainage issue.
To report a rural drainage issue, you will need:
-
your name, address and contact details
- where the issue is located
- when the problem started
Once we receive your report, we will:
- acknowledge your report within three days of receiving it
- visit the location
- resolve the problem
You can get guidance from GOV.UK on small sewage discharge, which covers septic tanks, cesspits and mini treatment works.
Blocked drains on the road or pavement
You need to report blocked drains on the road or pavement to Essex County Council.
Blocked sewers
You need to report blocked sewers to Anglian Water.
Internal flooding and watercourse issues
You need to contact Essex County Council flood and water management if you have:
- issues with your property flooding internally
- watercourse issues, such as blocked ditches or culverts