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We are performing scheduled maintenance on our online forms from 8am to 1pm on Saturday 16 August. Some of our forms may be unavailable during this period. We apologise for any inconvenience caused.

Report now

If you think a premises is operating without the correct animal licence, you can report it to us.

To report an unlicensed animal premises, you will need:

  • your name, address and contact details
  • information about where the premises is
  • any further information that you think is relevant
  • photos or evidence of the problem, if you have it 

How we deal with unlicensed animal premises

Once we receive your report of an unlicensed animal premises, we will:

  • acknowledge your complaint within three working days
  • investigate your report to find out if the operator requires a licence, and follow up as necessary with the operator
  • inform you of the outcome of our investigation

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You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.