Help shape future business support

Take part in our survey to assess the support that businesses will need in the short, medium and longer-term, and you could win tickets to Enlightened at Hylands Estate. Complete the survey by 7 December for your chance to win.

As the food business operator, you have a right to appeal your food hygiene rating  if you do not agree that it reflects the hygiene standards and management controls we found at the time of the inspection.

You have 21 days from the date of receipt of the notification letter to lodge an appeal. This includes weekends and bank holidays.

After you have submitted the form, our Lead Officer for Food will review your rating and let you know the outcome of your appeal within 21 days.


Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices.

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You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

Last updated: 05 September 2022