Microsoft outage

Due to the global Microsoft outage, you may experience issues when using some of our online services. This relates to services that rely on email delivery, such as account registration, password resets, authentication codes, and some online forms. Service availability may vary while external systems continue to stabilise. We apologise for any inconvenience and thank you for your understanding.

Disagree with your food hygiene rating

When we issue your food hygiene rating, you have a number of options if you don't agree with it.

Reply to your food hygiene rating When we issue your food hygiene rating, you have a right to reply. Your reply will appear online next to your rating.
Request a re-inspection If you have made changes to improve your food hygiene rating, you can ask us to carry out an inspection before your next scheduled visit.
Appeal your food hygiene rating If we give you a food hygiene rating of less than five, we will tell you how to can appeal the rating.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.