Help shape future business support

Help us to help you by taking part in our survey. This will help us assess the support that businesses will need in the short, medium and longer-term.

Appeal now

If we give you a food hygiene rating of less than five, we will provide you with information about the appeal process.

To appeal your rating, you will need:

  • to submit your appeal within¬†21 days from the day you receive your rating
  • details about your business, including the business name and address
  • information about your inspection, and the rating you were given
  • the reasons you disagree with your rating

Once we receive your appeal, we will:

  • review the inspection report, to determine whether your rating is justified¬†¬†
  • inform you of our decision in writing with 21 days of receiving your appeal

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

Last updated: 19 July 2022