Paying bills, fines and invoices

Checking a payment to us you don't recognise

All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check our information on payments you have made to us, to help you identify what it might relate to.

Paying online

You can use our online payment system to pay:

your Council Tax
your Business Rates
your housing rent
planning fees
invoices from us
your Housing Benefit overpayment invoice
Business Improvement District (BID) levy

Fines and penalty notices

You can also go online to:

How to pay online

To pay online, you will need:

your card details, including the card number, CSV number, and start and expiry date
your payment reference number
to enter the amount you need to pay

You can pay online using most debit and credit cards or PayPal, but we don’t accept American Express.

You can only use a debit card to pay for Business Rates.

Paying by phone

You can call our 24 hour payment line on 0300 456 0489 and use it to pay:

your Council Tax
your Business Rates
invoices from us
your Housing Benefit overpayment invoice
parking fines (PCNs)

To pay by phone, you will need:

your card details, including the card number, CSV number, and start and expiry date
your payment reference number
to enter the amount you need to pay

You can pay by phone using most debit and credit cards, but we don’t accept American Express.

You can only use a debit card to pay for Business Rates.

Other ways to pay

You can view all the ways to pay Council Tax.

You can also find out about paying for garden waste collections.