Our Contact Details Are:

In Person/By Letter

Address:
Civic Centre,
Duke Street,
Chelmsford, CM1 1JE

Opening Hours: Our usual opening hours are Monday - Thursday, 8.45am to 4.45pm and Friday, 8.45am - 4.15pm. Please note, the Council opens an hour later on the last Wednesday of most months - see our Late Opening  page for more information.

For access information go to Civic Centre - Disabled Access Information and Civic Centre Coval Lane Building - Disabled Access information

Please note that, due to the nature of the access to some of the building, we would request that visitors that use a wheelchair arrive 15 minutes before an appointment to allow sufficient time to reach their meeting.

Telephone

Telephone: 01245 606606

Minicom: 01245 606444 (also see BSL podcast on right)

Emergency Duty Officer: 07836 256688

Email or Online Form

Feedback Form

General Email: mailbox@chelmsford.gov.uk

Where possible, please include the name of the person or Service that your message is intended for.

Commenting on Planning Applications

If you wish to comment on a planning application, then please do so using our Public Access system, so that it can be handled correctly. The relevant link is below:

Comment on a Planning Application

Roads and Highways

Please note that all matters relating to roads and highways, including road and footpath maintenance, road safety, street lighting, traffic lights and traffic management, are the responsibility of Essex County Council.  Therefore, any such enquiries should be directed to highways.midarea@essex.gov.uk.

Not sure which Council is responsible?  Then check out our Responsibilities page.

Webmaster

Email: webmaster@chelmsford.gov.uk

You can use this address to report a problem with the site, or to suggest improvements or corrections.  If you would like to report a problem, it would help us if you could quote the full web address of the page in question, which can be found in your browser's address bar.  (However, this is not essential)

English Not Your First Language?

Chelmsford Borough Council has joined forces with a service called Language Line to provide help in languages other than English. If you need a translation of this site, or of any of our documents, contact us for help on 01245 606606 or go to Help in Your Language.

You can also listen to information about the Council in French, Spanish and Polish, or British Sign Language, via the podcasts on the right.