The Economic Development and Implementation Team within Chelmsford City Council is committed to protecting and respecting any personal information you share with us. 

This statement describes what types of information we collect from you. It also explains how we use it and share it with others, how you can manage the information we hold and how to contact us.

The information we collect

We collect information about you when you register your details with us or request our services. We also collect information when you voluntarily complete customer surveys and provide feedback.

We collect website usage information using cookies. You can read our general Privacy Policy for further information. 

How we use the information

We collect information about you to process your service request. If you agree, we also use it to email you about other products and services we think may be of interest to you. 

We will not share your information for marketing purposes with anyone outside of Chelmsford City Council. 

Information we send you

We will send you business support information and advice offered directly by us and other organisations that we work in close partnership with. If you have consented to receive business newsletters and e-bulletins, you may opt out at a later date. 

You have a right at any time to stop us from contacting you in relation to business support and advice. You need to contact us if you no longer want to hear from us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of the personal information we hold for you, you need to contact us.

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate. 


Our website places cookies on your device. These are text files that collect standard internet logging and visitor behaviour information. We use this information to track visitor use of the website and to compile statistical reports on website activity. You can read our general Privacy Policy for further information. 

Other websites

Our website contains links to other websites. This privacy policy only applies to the services provided by us, so when you visit other websites, you should read their own privacy policies.

Changes to our Privacy Notice

We keep our privacy notice under regular review and we will place any updates on this web page. We last updated this privacy notice on 24 April 2018.

How to contact us

You can contact us if you have any questions about our privacy policy or information we hold about you. You can view our contact details in the contact us box on this page.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.